This Privacy Policy explains how Mycelens Oy (“Mycelens”, “we”, “us”), a company registered in Helsinki, Finland (Business ID: 3604150-9), collects, uses, and protects personal data in connection with its platform (the “Service”).
Mycelens Oy
Helsinki, Finland
Mycelens determines the purposes and means of processing personal data.
This Policy applies to all users of the Service worldwide.
Where required by applicable law, additional rights or protections may apply depending on your country of residence.
Name
Email address
Account credentials
Billing-related information
Communications and support requests
Payments are processed by third-party providers, including Stripe.
Mycelens does not store full credit card details. Payment providers process personal data in accordance with their own privacy policies.
IP address
Device type and identifiers
Browser type
Operating system
Usage data (pages visited, content viewed, interactions)
Approximate location (derived from IP)
See Section 10.
We process personal data to:
provide and operate the Service
manage accounts and subscriptions
process payments and prevent fraud
deliver and personalize content
improve platform performance and user experience
ensure security and prevent misuse
communicate with users regarding the Service
comply with legal obligations
We may occasionally contact users with important platform updates, new releases, or membership opportunities related to the service.
We process personal data based on:
Contractual necessity – to provide the Service
Legitimate interests – improvement, analytics, security, fraud prevention
Consent – where required (e.g. marketing, certain cookies)
Legal obligations
The Service is operated using third-party providers, including hosting, streaming infrastructure, analytics, and payment processing providers.
These providers are responsible for the operation, security, and compliance of the services they supply under their own terms and applicable laws.
Mycelens selects providers that are widely used and considered reliable and takes reasonable steps to ensure that they process data in accordance with applicable data protection laws.
However, Mycelens does not control and cannot independently verify all technical and organizational measures implemented by such providers.
To the extent permitted by law, Mycelens shall not be liable for service interruptions, data loss, or security incidents caused by third-party providers.
Nothing in this section limits user rights under applicable data protection laws.
We may share personal data with:
payment providers (e.g. Stripe)
hosting and cloud infrastructure providers
video delivery and streaming providers
analytics providers
These providers process data on our behalf or, where applicable, as independent controllers for specific functions.
We do not sell or rent personal data.
We may disclose data where required by law or legal process.
Personal data may be processed outside the European Economic Area (EEA).
Where this occurs, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.
We retain personal data only as long as necessary to:
provide the Service
comply with legal obligations
resolve disputes and enforce agreements
Upon account deletion, personal data will be deleted or anonymized within a reasonable timeframe, unless retention is required by law.
We use cookies and similar technologies to:
ensure the proper functioning of the Service
enable authentication and account access
remember preferences
analyze usage and performance
support security and fraud prevention
Types of cookies may include:
Strictly necessary cookies
Functional cookies
Analytics cookies
Where required by law, we will request your consent before placing non-essential cookies.
You can manage cookies through your browser settings. Disabling cookies may affect functionality.
We may send you:
account-related communications (e.g. billing, security, login)
service updates
marketing communications (where permitted or based on consent)
You may opt out of marketing communications at any time.
Service-related communications are necessary for the operation of your account.
We implement appropriate technical and organizational measures to protect personal data, taking into account the nature of the Service and the use of third-party infrastructure providers.
Such measures may include encryption in transit (e.g. SSL/TLS), access controls, and secure data storage practices implemented by Mycelens and its service providers.
However, Mycelens cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
The Service is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors without appropriate legal basis.
In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to applicable data protection laws.
We may update this Privacy Policy from time to time.
Where changes are material, we will make reasonable efforts to notify users.
Under applicable data protection laws, you have the right to:
access your data
correct inaccurate data
request deletion
restrict or object to processing
request data portability
withdraw consent at any time
You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman.
Mycelens Oy
Helsinki, Finland
www.mycelens.com
For privacy-related inquiries or to exercise your rights, please contact us via the website.